TYM Service FAQ | Maintenance & Support

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Visit Maintenance Options for a helpful service chart to keep your TYM machines running optimally. See the exact time frames to service the components of your machine, including routine lubrication, cleaning, or replacement, as well as intervals for consulting a TYM dealer.

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Yes, you can use synthetic oils on your TYM engine. Before you use these oils, however, we recommend consulting your dealer to ensure that they meet local environmental regulations and will not compromise the efficacy of your engine.

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You can access information on our warranty coverage by viewing our Warranty Guidelines or by consulting your local TYM dealership. We stand behind our warranty coverage to provide you the peace of mind to operate your machines confidently. If you have any questions or concerns, please do not hesitate to share your feedback.

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A "bumper-to-bumper" warranty covers a TYM tractor in its entirety. On the other hand, the powertrain warranty covers the comprising components like gear axles and the engine’s mechanical parts. Please note that fuel pumps are not covered under a powertrain warranty. Visit our warranty page or contact your TYM dealer for information specific to your region. If you have any questions or concerns, please do not hesitate to share your feedback.

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We maintain strong relationships with financial institutions and government lending agencies to bring you the most flexible ways to finance your tractor. Our customers can choose to finance a machine directly with TYM or with local Dealers. Driven to meet your budget expectations and cash flow requirements, our dealers offer a range of competitive purchase options including 0% financing for up to 72 months and instant cash rebates. Contact your closest TYM Dealer for more information.

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Warranty policy for products sold after July 1, 2022

1. Domestic products:

Type / General parts (engine, transmission) / Peripheral parts / Emissions parts
Tractor / 5 years or 1,500 hours / 1 year or 500 hours / 5 years or 3,000 hours
Combine harvester / 2 years or 400 hours / 1 year or 200 hours / 5 years or 3,000 hours
Rice transplanter / 2 years or 1,000 hours / 1 year or 500 hours / N/A

2. Import products:

Type / General parts (engine, transmission) / Peripheral parts / Emissions parts
ISEKI tractor / 2 years or 1,000 hours / 1 year or 500 hours / 5 years or 3,000 hours
ISEKI combines/harvesters / 2 years or 400 hours / 1 year or 200 hours / 5 years of 3,000 hours
John Deere tractors / 2 years or 2,000 hours / 1 year or 1,500 hours / N/A

* 1. For details, please refer to the warranty statement in the operator manual.

2. The warranty policy for products sold before July 1, 2022 can be found at the TYM dealership where the product was purchased, or through the TYM Customer Care Center (1588-4533).